FAQ

FAQ

Do you ship international

Yes,we ship to most countries by USPS / DHL EXPRESS

Can you customize a pack for me?(I want your 18L Mr Octopus but in different color and material)?

Yes,pls email service@liigearlab.com with more info of your customize details and we will get back to you asap.

How long about the order process?

It Depends on what gears you order.For regular gears,they usually will be shipped out in 1-3 work days,for customized items pls allow extra 7-10days.

Where is my order shipped from?

At this moment,all liigear products are shipped from our HQ based in Beijing,China

The straps on your packs are really comfortable,my question is can I get a pair of your straps for my other brand packs?

We do make customized liigear straps for other brands like MR.Let us know what bags you get and we will check if it is available 

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